Privacy Policy

When you contact us, request a quote, or book a service visit, we collect the details you give us. That includes your name, phone number, email address, and the service address where we'll be working. If you call us, we may keep a record of the call so we can follow up on your heating or cooling issue.

We also collect some information automatically when you browse our website. This includes your IP address, browser type, device type, and the pages you visit. This helps us understand how people find us and what they're looking for.

We use your information to schedule service, send estimates, confirm appointments, and follow up after a repair or installation. If you ask us a question about your AC, furnace, or indoor air quality, we use your contact details to get back to you with an answer.

We also use website data to improve our site, make our services easier to find, and send occasional updates or offers if you've asked to hear from us. You can opt out of those messages at any time.

Our website uses cookies and similar tools to remember your preferences and keep the site running smoothly. Cookies also help us see which pages are popular and how visitors move through the site.

You can set your browser to block or delete cookies. If you do, some parts of the website may not work as well, but you can still call us at 123456789 to get help with your HVAC needs.

We use trusted third-party tools, like Google Analytics, to understand website traffic and improve your experience. These tools may collect information about your visit, such as pages viewed and time on site.

We may also use scheduling or chat tools that help you book service online. These providers only receive the information needed to perform their function, and we choose partners who take privacy seriously.

We do not sell your personal information. We share it only when necessary to run our business, such as with payment processors, scheduling software, or a technician dispatched to your home.

We may also share information if the law requires it, or to protect the rights, safety, and property of HVAC Pros, our customers, or others. When we share data with service providers, we ask them to keep it confidential and use it only for the purpose we hired them for.

We keep your information for as long as we need it to provide service, maintain your account, and meet legal or tax requirements. If you ask us to delete your data, we'll remove it unless we're required to keep it for a legitimate business or legal reason.

When information is no longer needed, we dispose of it securely.

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. This includes secure servers, restricted access for employees, and safe handling of paper records.

No method of transmission over the internet is 100% secure, but we work hard to keep your data safe. If you ever have a concern about your information, call us right away at 123456789.

You have the right to ask what personal information we hold about you, to correct it if it's wrong, and to request that we delete it. You can also ask us to stop sending marketing messages at any time.

To make a request, contact us using the details below. We'll respond within a reasonable timeframe and help you however we can.

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we'll post the new version on this page and update the effective date.

We encourage you to review this page occasionally so you stay informed about how we protect your information.